Standard Shipping: $10 flat rate across New Zealand.

International Shipping: Currently unavailable, but we're working to offer this soon!

Processing Time: All orders are processed within 1-3 working days. Our team operates Monday to Friday, so please allow an extra day if ordering over the weekend.

Delivery: Once your order is processed, it will be handed to our trusted courier, and you'll receive a tracking number. Allow 1-4 working days for delivery. Note: Public holidays or rural areas may cause delays (please allow an extra day).

Please note that Click & Collect is ONLY available at our Lake Road Store. 72 Lake Road, Frankton, Hamilton.

Hours of Operation: Monday - Friday: 10:00am - 4:00pm. Saturday: 10.00am -3.00pm. Public holidays - Please see our Facebook page for changes to opening hours.

How to Pick Up Your Order: Head to the front counter during operating hours. Bring your order confirmation email to pick up your purchase.

When Will My Order Be Ready? Typically ready in 24 hours.Can take longer over weekends or public holidays.

Exact Measurements: Available on request. Please use the contact box for more details.

Listed Measurements: Estimated unless clearly stated.

Size Discrepancies: If an item’s label doesn’t match its true size, we’ll mention it in the description.

Due to photographic limitations, colours may appear different online. The actual item may be slightly more or less vibrant. If you have any concerns, please reach out using the contact box.

Policy: All sales are final.

Exceptions: Returns accepted only if an item is not described accurately. Please use the contact box for more details.

No Refunds: We cannot refund items for change of mind or if you no longer require them.

New Condition: Items with original tags, presumed unworn.

Great Condition: Best pre-loved condition.

Good Condition: Second-best pre-loved condition; may have minor faults disclosed in the description or photos.